FastFit Auto Repairs (“we”, “our”, “us”) is committed to protecting your personal information and ensuring your data is handled with transparency and respect. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, or interact with our services.

1. Information We Collect

We may collect the following information:

A. Personal Information

• Name
• Phone number
• Email address
• Home or business address
• Communication preferences

B. Vehicle Information

• Make, model, year
• Photos of vehicle damage
• Description of requested services

C. Technical Information

• IP address
• Browser type
• Device type
• Cookies and usage data

2. How We Use Your Information

We use collected information to:

• Provide quotes for repair services
• Communicate regarding appointments or inquiries
• Process and complete repair services
• Improve our website performance
• Enhance customer experience
• Maintain internal records for service history
• Detect or prevent fraudulent activity

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share information only when necessary to provide our services:

• With parts suppliers to verify fitment or availability
• With payment processors
• With trusted service providers who support our business operations
• When required by law, court order, or regulatory request

4. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or loss. However, no method of electronic storage or transmission over the internet is guaranteed 100 percent secure.

5. Cookies & Tracking Technologies

We may use cookies to:

• Improve website functionality
• Analyze user behavior
• Personalize browsing experience

Users can manage cookie preferences through browser settings.

6. Your Rights

Depending on your location, you may have the right to:

• Request a copy of your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for communication

To exercise your rights, contact us at: info@fastfitrepairs.ca

7. Retention of Information

We retain customer and vehicle information only as long as necessary for:

• Service history
• Legal requirements
• Accounting and business needs

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact:

FastFit Auto Repairs

info@fastfitrepairs.ca